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If you're not home, a new delivery will be performed the next day or the delivery partner will reach out to schedule a new delivery date depending on the country and delivery method you choose. >What if I'm not at home when my shipment arrives? Once your order is shipped we will send you another email to confirm the expected delivery date as well as the link to track your order ( when the delivery method allows it ).ДЄdditionally, you can track the status of your order from our Track your order page. Once you have placed your order, we will send you a confirmation email to track the status of your order. A nominal shipping fee is charged for orders under USD 59.

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For information on how to track your purchase, please see our Orders and Shipping page. You can find them when choosing fo delivery method before confirming your order :Дelivery within the United States takesВ 4-12 business days. Premium shipping times for the countries covered by our delivery partners are presented below. Once you've placed your order, it usually takes up toВ 48 hours to process it for delivery.

> How long does delivery take and how can I track my item? Please subscribe to our newsletter if you would like to receive updates. We are growing rapidly and will add other countries soon. Please don't hesitate to contact us at you have any questions or requests, we'll be happy to assist you!ДЄll orders are handled and shipped out from our warehouses in the US or China, depending on the stock available. Please submit a new order if you want it again : ) Once an order is canceled, that's final and we cannot undo it. Credit cards may take 5-10 business days to process. PayPal refundsВ are usuallyВ transferred immediately.

Refunds will be reimbursed back to your original account - credit card or PayPal.

The cancellation notification will be emailed to you.

To initiate a cancellation, please contact customer service.

Orders are only able to be canceled and refunded before shipping.

Please email our customer service with your cancellation request include your: order number & cancellation reason. You can choose these payment methods at checkout. We additionally offer support for PayPal payments. You can purchase on our website using a debit or credit card ( Visa, Mastercard, American Express, Maestro, etc ). > What payment methods does NOS GEMSaccept? On the Log In page, click on the вЂњForgot passwordвЂќ link and we will email you instructions to reset your password.

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> IвЂ™ve forgotten my password - what should I do? You can also save your address and personal details which will allow for a smoother shopping experience next time. However, we highly recommend that you sign up for an account so you can track and review purchases from your account. > Do I need an account to place an order?

If you're unable to find the answer to your question, simply Contact Us, and weвЂ™d love to help.Now press ' Continue to shipping вЂќ- thatвЂ™s it! Your total amount will be updated to reflect the discount. Once you have entered this code, click пј‚ Apply '.

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During your purchase, you'll find a box to enter your discount code on the last page before you click ' Complete Order '.

If you're using a mobile phone, the discount code box can be found.

Make sure to enter your email address and shipping details first to confirm your order and for the discount to be applied!

Your discount should be reflected in the final price before you complete your order.

There should be no spaces before, between, or after them.

Discount codes or coupons are cases - sensitive and only one can be applied per purchase.

Save more while shopping! Here are the steps on how you can easily apply your discount code.

Enter your details and address and click вЂњComplete OrderвЂќ.

When you are ready to check out, click on the bag icon and you will be taken to a page with a summary of the items you wish to purchase.

You will see a number appear next to the shopping bag icon indicating the number of items you have in your cart.

Once you haveВ done so, choose your size under the dropdown menu of an item and click вЂњAdd to CartвЂќ.

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